Terms of service
VEMORIA Terms of Service
These terms apply to your use of the VEMORIA online store and purchases made through it. Our store is hosted by Shopify.
Shopping with VEMORIA
Please provide accurate contact, billing and shipping information when placing an order. You must be of legal age to make purchases where you live, or have the permission of a parent or guardian.
Products and information
We describe our products as clearly as possible. Product colors may appear slightly different across screens and lighting. Approximate dimensions allow for small measurement differences.
The VEMORIA Cooling Gel Head Cap is a comfort accessory. It does not replace medication or professional medical care. Follow the instructions included with your cap, check its temperature before wearing and stop using it if it feels uncomfortable. Do not use a damaged or leaking cap.
Prices, payment and orders
The currency and total payable are shown at checkout. Prices and availability may change; changes do not alter an order already accepted.
An order confirmation acknowledges receipt of your order. If a pricing error, stock issue, payment problem or delivery restriction prevents fulfillment, we will contact you and arrange an appropriate correction or refund. We may decline orders where there is a reasonable concern about fraud or unlawful activity.
Shipping and returns
Our Shipping Policy explains processing and delivery estimates:
https://vemoria.store/policies/shipping-policy
Our Return and Refund Policy explains return eligibility and how to request help:
https://vemoria.store/policies/refund-policy
Using this website
Use the store lawfully. Do not attempt to interfere with its security, misuse another person’s details or submit content that infringes another person’s rights.
Our branding and original site content belong to VEMORIA or their respective owners. Personal browsing and shopping are welcome; reproduction for commercial use requires the relevant owner’s permission.
Reviews and submitted content
Submit only honest feedback based on your own experience and content you have permission to share. Reviews are moderated before publication. We may remove spam, unlawful content or personal information. We publish customer feedback with permission.
Privacy
Our Privacy Policy explains how personal information is handled:
https://vemoria.store/policies/privacy-policy
You can also visit Your Privacy Choices:
https://vemoria.store/pages/data-sharing-opt-out
Changes and consumer rights
We may update these terms by posting a revised version on this page. The terms in effect when you place an order apply to that order. Nothing in these terms excludes rights or protections that cannot lawfully be excluded.
Contact
For product, order or store questions, email support@vemoria.store or visit https://vemoria.store/pages/contact.