Shipping policy
VEMORIA Shipping Policy
Free standard shipping worldwide
Free standard shipping is included with every VEMORIA cap.
Order processing
Most orders are processed within 1–3 days. Once your parcel is on its way, we will send shipping confirmation and tracking details to the email address used at checkout.
Delivery times
For US orders, estimated transit time is 8–15 days after processing. Delivery times for other destinations vary. For a destination-specific estimate, email support@vemoria.store before ordering.
Delivery estimates are not guaranteed arrival dates. Customs clearance, carrier disruptions, local holidays and remote delivery areas can affect arrival times.
Tracking your order
Use the tracking link in your shipping confirmation. Tracking may take time to update after the carrier receives your parcel.
If your delivery is delayed or missing, email support@vemoria.store with your order number so we can help.
Address changes and delivery issues
Please check your delivery address carefully before submitting your order. Contact us as soon as possible if you need a correction. Once an order has entered fulfillment, changes may no longer be possible.
If a parcel is returned because the address was incomplete or delivery was refused, contact us to discuss the available next steps and any redelivery costs. Your applicable consumer rights are unaffected.
Contact
For shipping questions, email support@vemoria.store or visit https://vemoria.store/pages/contact.