Frequently Asked Questions

For adults who want cooling comfort when headaches or migraines make concentration, everyday activities or rest feel harder. Choose a covered-eye break or keep the eye opening clear, depending on what feels comfortable.

The cap is a reusable comfort accessory, not a replacement for medication or professional care. It is not intended to diagnose, treat, prevent or cure migraines. Keep following your clinician’s advice; individual experiences vary.

Soft fabric, a flexible gel filling and a gently snug pull-on fit. It stays in one piece around your head, leaving your hands free. Adjust the eye panel and choose the temperature that feels comfortable for you.

Slide the attached panel up to see through the eye opening, or lower it to cover your eyes without taking the cap off. Choose the position that feels right for your break.

The cap has an elastic pull-on shape. Approximate measurements laid flat are 17 cm high, 16.5 cm across the top and 22.5 cm across the lower edge. These are product dimensions, rather than a head-circumference range. Allow for small measurement differences. If you would like help with fit, get in touch.

The cooling sensation gradually softens as the gel warms. How long it stays cool depends on preparation, room temperature and fit. Once it warms up, re-chill it before your next cooling break.

For cold use, chill the cap in the freezer. For warm use, follow the heating directions included with your cap. Check the temperature before putting it on, start with a short session and remove it if it feels uncomfortable. Follow the included care instructions for cleaning and storage. Do not use a damaged or leaking cap.

One VEMORIA Cooling Gel Head Cap in your choice of Blue or Pink. The movable eye panel is attached, so you do not need a separate eye mask.

Standard shipping is free worldwide. For most US orders, allow 1–3 days for processing, followed by an estimated 8–15 days in transit. Other destinations have different transit times. See our Shipping & Delivery page for details. Carrier and customs delays can affect arrival times.

Standard shipping is free worldwide. Delivery times vary by destination.

Request a return within 30 days of delivery for an unused, unworn cap in its original packaging. Contact us before returning anything so we can provide instructions and the correct return address. Return shipping is your responsibility unless the item arrived damaged, faulty or incorrect. Eligible refunds are issued to the original payment method after the return is received and inspected. This does not limit your rights under applicable law.

Contact us with your order number and clear photos of the cap and packaging. We will review the issue and arrange the appropriate replacement or refund. Do not use a cap that is damaged or leaking.

Use our Contact page for product, fit, delivery or order questions. For an existing order, include your order number. Please avoid sending payment-card details or sensitive medical information.

Yes. The same gel cap can be used cold or warm. Gentle warmth makes a comfortable option for an evening pause or winding down after a long day. Follow the heating directions included with your cap and test it before wearing; it should feel comfortably warm, never hot.

Slide the eye panel up to clear the opening, then position your glasses comfortably. Fit depends on your frames; the fabric and frames should not press uncomfortably against your face.

Choose Blue or Pink. Both options have the same gel-cap shape and attached eye-panel design. Colors can look slightly different across screens and lighting.

No separate mask is needed to cover your eyes: lower the panel already attached to the cap. Raise it again whenever you want the eye opening clear.

Yes. Choose a cooling break or gentle warmth, adjust the eye panel and settle somewhere comfortable. The cap is for short comfort breaks; it does not replace the sleep your body needs.